Privacy Policy
Medory Technologies
Last Updated: 16/03/2026
Medory Technologies (“Medory”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and healthcare-related information entrusted to us.
This Privacy Policy explains how Medory collects, uses, stores, and protects information when you access or use our website, platform, and services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website or platform.
1.1 Personal Information
Personal information may include:
- Name
- Email address
- Phone number
- Organization name
- Job title
- Account login credentials
This information may be collected when you:
- create an account
- request a demo
- contact us
- subscribe to communications
1.2 Healthcare and Clinical Information
When our Services are used by healthcare organizations, our platform may process healthcare-related information provided by those organizations.
This may include:
- clinical documentation
- medical notes
- patient interaction data
- operational workflow data
- medical coding information
Medory processes such data strictly under contractual agreements with healthcare providers.
1.3 Usage and Technical Information
We may automatically collect certain technical information when you use our Services, including:
- IP address
- browser type
- device type
- operating system
- usage activity
- system logs
- interaction data with our platform
This information helps us improve performance, reliability, and security.
1.4 Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- understand website usage
- improve functionality
- enhance user experience
- analyze platform performance
You may control cookie settings through your browser.
2. How We Use Information
We use collected information for the following purposes:
- providing and maintaining our Services
- improving product performance and functionality
- enabling AI-powered healthcare workflows
- communicating with users and organizations
- responding to inquiries or support requests
- improving system security and monitoring
- complying with legal and regulatory obligations
We do not sell personal or healthcare data.
3. Healthcare Data Processing
Medory provides infrastructure that may process healthcare-related information on behalf of healthcare providers.
In these cases:
- the healthcare organization remains the data controller
- Medory acts as a data processor or service provider
Healthcare data is processed only for the purposes authorized by the healthcare organization using our Services.
4. Data Security
Medory takes data protection seriously and implements technical and organizational safeguards designed to protect information.
Security practices may include:
- encryption of data in transit and at rest
- secure infrastructure and access controls
- authentication and role-based permissions
- system monitoring and audit logs
Healthcare platforms that handle medical data must maintain safeguards to protect sensitive patient information.
Despite our efforts, no system can guarantee absolute security.
5. Data Sharing and Disclosure
We may share information in limited circumstances:
Service Providers
We may share information with trusted service providers who support our operations, such as hosting or infrastructure providers.
Healthcare Organizations
Information may be shared with the healthcare organization using the platform as part of clinical workflows.
Legal Obligations
We may disclose information if required by law, regulation, or legal process.
Business Transfers
In the event of a merger, acquisition, or restructuring, information may be transferred as part of that transaction.
We do not sell or rent personal data.
6. Data Retention
Medory retains information only for as long as necessary to:
- provide services
- comply with contractual obligations
- meet legal or regulatory requirements
- maintain security and auditing
Healthcare data retention requirements may vary depending on applicable regulations and contractual agreements.
7. International Data Transfers
If you access our Services from outside the country where our infrastructure operates, your information may be transferred and processed in other jurisdictions.
We take reasonable steps to ensure appropriate safeguards are in place.
8. Your Privacy Rights
Depending on applicable laws, users may have rights to:
- access personal data
- request correction of inaccurate information
- request deletion of personal data
- restrict or object to certain processing
- receive a copy of stored information
Requests may be submitted using the contact details below.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
If changes are made, the “Last Updated” date will be revised and the updated policy will be published on our website.
We encourage users to review this policy periodically.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, you may contact us at: